If your keys are locked inside of your vehicle, one of our service providers will unlock the door of your vehicle on the spot.

Déverouillage
Mini
Package
Services for which you are financially responsible
  • Door unlock service throughout North America* (preferential rates available**).
Classic
Package
Services for which AXA Assistance is financially responsible
  • Door unlock service throughout North America* if you have not already used the 4 services included in your annual package deal.
Services for which you are financially responsible
  • Door unlock service throughout North America* if you have already used the 4 services included in your annual package deal (preferential rates available**).
À la carte
Package
Services for which AXA Assistance is financially responsible
  • Door unlock service if you have not already used all the services included in your annual package deal and you are located within the coverage zone stipulated in your package deal.
Services for which you are financially responsible
  • The door unlock service if you have already used all services included in your annual package deal and/or you are located outside the coverage zone stipulated in your package deal (preferential rates available**).

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* Excluding Hawaii and Mexico.
** Preferential rates are available according to the respective service contracts that we have with our service providers. However, it is possible that preferential rates may not be available for some of the services mentioned above.





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